Where do you want to
share this page?

Terms of Use

Terms and conditions of the Proxi Extra loyalty program

 

Certain corrections have been made to the revised terms and conditions published on June 3, 2023:

  • New provinces in which the Program may be available have been added.

  • Terms and conditions for the use of an account by a third party have been clarified.

  • The methods by which Harnois Énergies can contact an account holder have been clarified.

  • The expiry date for Proxi Extra points has been changed.

  • The ways in which Harnois Énergies may amend these terms and conditions have been specified.

 

1. The Proxi Extra loyalty program

  • Proxi Extra loyalty program: The Proxi Extra Loyalty Program (the “Program”) is owned by Harnois Énergies Inc. (“Harnois Énergies” or “We”). The Program is a rewards program offered in participating stores operating under the Proxi and Proxi Extra banners (“Participating Stores”), regardless of the gasoline brand with which the store is affiliated. The Program allows you to earn Proxi Extra points and redeem them for rewards or discounts at all Participating Stores located in the provinces of Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland and Labrador.

  • Participating Stores: To see the Participating Stores for the Program, please visit the Proxi Extra website. The list of Participating Stores may change.


2. Membership in the Program

  • Joining the Program: Joining the Program is free of charge, and no purchase is required to be the holder of a Proxi Extra account (an “Account”). To participate in the Program, you must be a resident of Canada aged 14 or over and have obtained the consent of a parent or guardian if you are under the age of majority and such consent is required in your province or territory of residence.

  • Individuals only: Only individuals may participate in the Program, and an individual may hold only one Account. Corporations, companies, organizations or other entities may not participate in the Program.

  • Use by third parties: When you authorize the use of your card by other persons, you agree that these persons may: (i) redeem the points accumulated and (ii) update the information relating to your Account. Additionally, the personal information provided when an Account is created or subsequently updated is considered a correction and update of your personal information and is retained for the administration of the Program and for our communications with you. Harnois Énergies and Participating Stores are not responsible for validating with you the point redemptions and personal information updates made by any persons using your card or Account.

  • How to join: To participate in the Program, you must enrol at one of the Participating Stores, through the Proxi Extra website or through the Proxi Extra application which can be downloaded from the Proxi Extra website or the app store associated with your mobile device. A Proxi Extra Card (physical and/or virtual) (a “Proxi Extra Card”) will be issued to you upon or following your enrollment in the Program. The Proxi Extra Card is not a credit card and is the property of Harnois Énergies.

  • Required information: To join the Program, you are required to provide personal information so that your Account can be created (such as your name, postal address and telephone number), as well as a valid email address for the purpose of our communicating with you in connection with the Program. You must notify us immediately of any changes to the information provided when you enrolled in the Program and ensure that this information is always up to date. We are not liable if we cannot contact you because you have failed to provide accurate and up-to-date information.

  • Account and consent: Creating an online Account on the Proxi Extra website or through the Proxi Extra application or by other means available to you at any time allows you to take advantage of personalized offers. By creating an online Account, you give your express consent to receive commercial communications from the Program or Harnois Énergies. You may withdraw your consent at any time, either by clicking on the corresponding link in the Program’s newsletters or by contacting us, but thereby you will no longer receive personalized offers. For more information on the process of personalizing offers, please refer to our Privacy Policy on the Harnois Energies website.

  • Electronic communications: In the event that Harnois Énergies identifies a problem or discrepancy with your Account or needs to communicate information concerning your Account, including updates to the Program’s Terms and Conditions, Harnois Énergies may contact you via electronic communications. These communications are exempt from federal law regarding the elimination of spam and junk mail.

  • Notices: Any notice required under these Terms and Conditions or by law will be sent to the email address registered on your Account or as required by law.

  • Refusal: Harnois Énergies may at any time refuse to issue a Proxi Extra Card to any person who does not comply with the enrollment procedures set out in these Terms and Conditions.


3. Earning Proxi Extra points

  • Proxi Extra points: Proxi Extra points accumulated cannot be transferred, converted into cash or sold.

  • Earning Proxi Extra points: You can earn Proxi Extra points by presenting your Proxi Extra Card or your Proxi Extra mobile application BEFORE you pay for your purchase. No Proxi Extra points will be awarded on purchases already made if no valid Proxi Extra Card was presented before payment. Proxi Extra points can be earned as follows:

  • Eligible purchases made in a Proxi Extra store: Proxi Extra points are awarded on gasoline sold a Proxi Extra store gas station at the rate of 15 Proxi Extra points per full dollar spent if paid by debit card or cash, or 10 Proxi Extra points per full dollar spent if paid by credit card. Proxi Extra points are also awarded on eligible items in Proxi Extra stores at a rate of 1% of the total purchase amount, regardless of the method of payment used. Proxi Extra points are calculated based on the purchase price of eligible products less applicable price reductions and taxes indicated on the purchase receipt.

  • Personalized offers: For purchases made, in a Proxi Extra store, that the subject of a personalized Proxi Extra points offer that has been sent to you via your online Account on the Proxi Extra website, via the Proxi Extra mobile application, by email or by any other means of communication.

  • Promotional offers: For purchases, in a Proxi Extra store, that are the subject of a promotional Proxi Extra points offer associated with the purchase of those products; and for purchases that meet or exceed a pre-established purchase amount for the earning of points, as announced in Proxi Extra stores, in a flyer, by email or by any other means of communication.

  • Terms and conditions of offers: Any personalized offer or promotional offer has a limited duration and may be subject to additional terms and conditions. Personalized offers, promotional offers and specific services or programs may be offered to all Program participants or a group of Program participants, based on criteria determined by Harnois Énergies. Proxi Extra points associated with a personalized offer or promotional offer may not appear on the receipt for the transaction in question and will be registered on the date of a subsequent purchase transaction.

  • Use of offers: Unless otherwise specified, any personalized offer or promotional offer may be used only once. Harnois Énergies may also limit the quantities of products on which a Program participant may accumulate Proxi Extra points. For example, additional Proxi Extra points may be offered on the purchase of a specific product; or a Program participant may earn Proxi Extra points only on a single purchase or on a predetermined number of purchases of a specific product.

  • Expiration of accumulated Proxi Extra points: If your Proxi Extra Card has not been used for a purchase or reward transaction for a period of 24 consecutive months, Harnois Énergies reserves the right to close your Account. All Proxi Extra points accumulated in connection with your Proxi Extra Card will automatically expire on a given date, with written notice of this expiration sent between 60 and 30 days prior that date, or for any other reason provided for in these Terms and Conditions.

  • Non-compliant accumulation of Proxi Extra points: Accumulating Proxi Extra points in violation of these Terms or those of any personalized offer or promotional offer will result in the cancellation of the Proxi Extra points credited to the Account for the related transaction.

  • Combining prohibited: The Proxi Extra Loyalty Program cannot be combined with any other rewards program for the same purchase at Participating Stores. In addition, the Proxi Extra Loyalty Program and the Harnois Énergies Express card cannot be used in combination for the same purchase.


4. Other rewards

  • Additional rewards or benefits: Harnois Énergies may periodically award Program participants additional rewards, prizes or benefits through time-limited promotions offered by Participating Stores, subject to additional terms and conditions. The availability of products subject to a promotion may vary from one Participating Store to another.


5. Redeeming Proxi Extra points

  • Redeeming Proxi Extra points: 1,000 Proxi Extra points represent $1 in rewards. You can redeem your Proxi Extra points to pay in whole or in part for an eligible purchase (see exclusions in Section 6) using your Proxi Extra Card or your Proxi Extra mobile app at any Participating Store or at any other merchant that may participate in the Program periodically. To redeem points, follow the instructions of the cashier, point-of-sale terminal or any other payment processing device.

  • Value of purchases: The pre-tax value of a transaction must be equal to or greater than the value of the Proxi Extra points redeemed.
     

  • Minimum and maximum redemptions: To redeem Proxi Extra points, you must redeem a minimum of 1,000 points, which represents $1 in rewards per transaction. You may not redeem any Proxi Extra points until you have earned the minimum number of Proxi Extra points required (1,000). If you wish to redeem more than 1,000 Proxi Extra points in a single transaction, you must redeem them in increments of 1,000, with each increment representing $1 in rewards. You may not exceed, in increments of 1,000, the corresponding dollar amount of your eligible purchase (for example, you may not exchange 39,000 Proxi Extra points for a $37 purchase). In addition, you may not redeem points for an eligible purchase in excess of $500 (or any higher amount that may be set by Harnois Énergies).

  • Changes to redemption rates: Customized offers or promotional offers may periodically, in certain Participating Stores or for certain products or services, increase the number of Proxi Extra points earned or decrease the minimum number of points required for redemption on an eligible purchase.

  • Taxes: Proxi Extra points may not redeemed to pay for taxes only.

  • Account deduction: When you redeem Proxi Extra points, the points you redeem will be deducted from your account in intervals of 1,000 points, corresponding to the point redemption procedure. Unused points will remain in your Account.


6. Earning and redeeming Proxi Extra points: exclusions

  • Excluded products and services: You cannot earn or redeem Proxi Extra points on purchases of the following products and services: i) tobacco and lottery tickets; ii) deposits (such as deposits on containers of water), as deposits do not constitute purchases; iii) gift cards, prepaid cards and mobile or long-distance calling cards; iv) public transportation tickets and passes, entertainment tickets and postal transactions; v) passport photos; vi) cashback transactions; vii) gifts offered with purchase; viii) purchases made at non-participating merchants authorized to operate at or near Participating Stores; ix) any other product or service that cannot legally be offered as part of the Program; x) any other product or service prohibited by law.

  • Subsequent redemption only: Any Proxi Extra points earned by making a purchase cannot be redeemed for that same purchase and can only be redeemed for a subsequent eligible purchase.


7. Other rules on earning and redeeming points

  • Points earned on a Proxi Extra points transaction: Proxi Extra points are earned on the part of a transaction that is paid for using Proxi Extra points.

  • Credit to a single Account: For any given transaction, Proxi Extra points can only be accumulated on a single Proxi Extra Card and can only be credited to a single Account.

  • Returns: If you return a purchase, the number of Proxi Extra points accumulated for that purchase may be deducted from your Account balance. If a refund or correction is made to your Account, your Account balance will be adjusted by the number of Proxi Extra points corresponding to the refund or correction. This may result in your Account balance becoming negative.

  • Returns and exchange of products paid for with Proxi Extra points: When you return or exchange a purchase made by redeeming Proxi Extra points in a Participating Store, you will lose the Proxi Extra points you redeemed for that purchase.

  • Account correction period: If you suspect any error or discrepancy regarding the number of points in your Account, you must notify us and provide relevant evidence within 45 days of the date of the transaction in question. If you fail to raise any queries within 45 days following a transaction, the number of Proxi Extra points in your Account will be deemed to be correct.

  • Proxi Extra points balance: The number of Proxi Extra points shown on your receipt from a Proxi Extra store, on a website, in an email, in a mobile app, or by any other means may not correspond to your current Proxi Extra points balance as shown in our records at that time. If Proxi Extra points are credited to your Account in error, the erroneously credited points may be deducted without notice to you. Harnois Énergies is not obligated to honour any request to redeem Proxi Extra points that were added to an Account in error. No Proxi Extra points will be awarded if it is determined that the purchased products are intended for resale or commercial use. Any Proxi Extra points that have been awarded on such purchases will be removed.

  • Downloading offers: Harnois Énergies is not responsible for any errors that may occur during the sending or downloading of offers or for any delays in the sending or downloading of such offers. Harnois Énergies is not obligated to honour any request for the earning or redemption of Proxi Extra points that could not be earned or redeemed due to an error or delay associated with the sending or downloading of offers.

  • Loss or theft of your Proxi Extra Card: If your Proxi Extra Card is lost or stolen, contact Harnois Énergies to have the redemption functions of the Proxi Extra Card deactivated immediately. You are responsible for all redemptions carried out on your Account, including any carried out on your Account prior to the deactivation of the redemption functions for a lost or stolen Proxi Extra Card, and for any redemptions made due to unauthorized access to your Account: for example, due to poor password protection or sharing your Proxi Extra Card with a third party.

  • Non-transferability of Proxi Extra points: Your Proxi Extra points cannot be transferred to another Program participant. A participant’s Account will be permanently closed upon their death within 45 days from the date Harnois Énergies is informed of the death.

  • Non-redeemability of Proxi Extra points: Proxi Extra points cannot be exchanged for cash. Except as authorized by Harnois Énergies, you may not transfer, purchase or give Proxi Extra points as a gift, nor redeem them in any manner other than as specified in these Terms and Conditions. Proxi Extra points may not be sold, traded, bartered, rented or otherwise disposed of. Any Proxi Extra points sold for cash or any other consideration will be cancelled.

  • Closing your Account: If you choose to close your Account, you have 45 days to redeem the Proxi Extra points that have accumulated in your Account. You will lose any Proxi Extra points that have not been redeemed after the 45-day period following the closure of your Account.


8. Privacy protection

  • Privacy policy: The Harnois Énergies Privacy Policy (the “Privacy Policy”) applies to the Program. This policy can be consulted on the Harnois Énergies website or a copy can be obtained upon request. This Privacy Policy may be amended at any time. When you accept these Terms and Conditions, you also accept the terms of the Privacy Policy and you agree to read the current version and any changes that may be made periodically.


9. Changes to the Program

  • Changes to the Program: Harnois Énergies may at any time modify the Program and these Terms and Conditions, including the conditions of eligibility and membership in the Program, the conditions applicable to product purchases, transactions carried out under the Program, redemptions and types of eligible products, coupons and rewards, including the form, frequency of issue and redemption mechanisms, the conditions under which Proxi Extra points may be accumulated, the terms for the conversion of Proxi Extra points, the expiration of Proxi Extra points, the conversion factor used to convert points, participating banners, participating partners or locations where Proxi Extra points and rewards may be accumulated or redeemed, joint offers and promotions with participating partners, as well as any other changes that may be required by law or regulation concerning the eligibility and membership conditions of the Program, the way in which Proxi Extra points are accumulated and their accumulation rate or the way in which Proxi Extra points are redeemed and their redemption rate. In such cases, notice may be sent to you before the changes take effect based on the content of these Terms and Conditions or as required by law. If you maintain your membership in the Program following such changes, you will be deemed to have consented to such changes.

  • Changes to rules for accumulating Proxi Extra points: Harnois Énergies will not change the number of Proxi Extra points accumulated in your Account or the redemption value of Proxi Extra points already accumulated in your Account. However, Harnois Énergies may modify the criteria for accumulating Proxi Extra points or the redemption value of Proxi Extra points in the future, in which case notice will be sent to you 90 to 60 days before the modification takes effect.

  • Updates to Proxi Extra Terms and Conditions: The updated Terms and Conditions can be found on the Proxi Extra website, where any changes will be indicated, including any new clause or the modified clause along with its previous wording, and the effective date of the modification. Every effort has been made to ensure the accuracy of the information contained in these Program Terms and Conditions. Harnois Énergies cannot be held responsible for any errors or omissions. Please refer to the most recent version of the Terms and Conditions on the Proxi Extra website. In the event of a discrepancy between the Program Terms and Conditions described on the enrollment form and the Terms and Conditions described on the Proxi Extra website, those on the website will take precedence.

  • Termination of the Program: Harnois Énergies reserves the right to terminate the Program, in whole or in part, at any time with 45 days written notice. If we terminate the Program, you will have 45 days from the effective date of termination to redeem the Proxi Extra points in your Account. At the end of the 45 days, you will lose any Proxi Extra points that have not been redeemed.


10. General

  • Acceptance of the Terms and Conditions: By participating in any aspect of the Program, you (and your parent or guardian on your behalf, if applicable) agree to be bound by these Terms and Conditions.

  • Ownership and reproduction of the Proxi Extra Card: Unauthorized reproduction of any Proxi Extra Card is prohibited and may result in legal action. All Proxi Extra Cards are the property of Harnois Énergies and may be revoked in the event of non-compliance with these Terms and Conditions or violation of the law.

  • Protection of your Account: You are responsible for protecting your Account and Proxi Extra Card and for the passwords and security questions used in connection with your Account and Proxi Extra Card.

  • Suspension or cancellation of your Account: If you abuse the privileges of the Program, breach these Terms and Conditions or make a false statement to us, we may suspend or cancel your membership of the Program at any time. If your membership in the Program is cancelled, you may also lose all Proxi Extra Points accumulated in your Account.


  • Technological limitations: In the event of an error, omission, technical problem, computer bug or virus, tampering, unauthorized intervention, fraud or technical failure or any other situation beyond our control that interferes with the proper functioning of any aspect of the Program, we reserve the right to discontinue, temporarily modify or suspend all or part of the Program in any way whatsoever.

  • Interpretation: Unless the context indicates otherwise, the words in the singular in these Terms and Conditions include the plural and vice versa. All dollar amounts indicated in connection with the Program or these Terms and Conditions are in Canadian dollars.

  • Entire agreement: These Terms and Conditions, together with the specific terms of any promotions, constitute the entire agreement between the parties and supersede all prior terms, conditions, statements, proposals, discussions and communications, whether written or oral, relating to the subject matter of these Terms and Conditions.

  • Severability: Each provision of these Terms and Conditions is distinct and separable, and if any provision is declared invalid or unenforceable, in whole or in part, by a competent court, this will not affect the validity or enforceability of the other provisions of these Terms and Conditions.


11. Applicable law and dispute resolution

  • Applicable law and courts: These Terms and Conditions are governed by the laws of the Province of Quebec, and any dispute regarding the Program must be brought before the courts of the Province of Quebec.


12. How to contact us

  • Questions? If you have any questions about the Program, please email us at info@proxiextra.com or call 450-759-7979, ext. 2222.


The Proxi Extra loyalty program is offered by Harnois Énergies Inc.

Trademarks used under licence.

June 13, 2024

Terms and Conditions of the

Proxi Extra Loyalty Program



Effective until june 3, 2023

Effective starting june 13, 2024

1. Proxi Extra loyalty program

1. Proxi Extra loyalty program

  • Proxi Extra loyalty program: The Proxi Extra Loyalty Program (the “Program”) is the loyalty program owned by Harnois Énergies Inc. (“Harnois Énergies” or “We”). The Program is a rewards program offered in participating stores operating under the Proxi and Proxi Extra brand (“a Proxi Extra Store”), regardless of the gasoline banner with which the store is affiliated. The Program allows you to earn Proxi Extra points and redeem them for rewards or discounts at all Proxi Extra Stores located in the province of Quebec.


  • Proxi Extra loyalty program: The Proxi Extra Loyalty Program (the “Program”) is owned by Harnois Énergies Inc. (“Harnois Énergies” or “We”). The Program is a rewards program offered in participating stores operating under the Proxi and Proxi Extra banners (“Participating Stores”), regardless of the gasoline brand with which the store is affiliated. The Program allows you to earn Proxi Extra points and redeem them for rewards or discounts at all Participating Stores located in the provinces of Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland and Labrador.

Participating Proxi Extra Stores: To see the Proxi Extra Stores participating in the Program, please visit the Proxi Extra website. The list of participating Proxi Extra Stores may change.

  • Participating Stores: To see the Participating Stores for the Program, please visit the Proxi Extra website. The list of Participating Stores may change.

2. Membership in the Program

2. Membership in the Program

  • Joining the Program: Joining the Program is free of charge, and no purchase is required to be the holder of a Proxi Extra account (an “Account”). To participate in the Program, you must be a resident of Canada aged 14 or over and have obtained the consent of a parent or guardian if you are under the age of majority and such consent is required in your province or territory of residence.

  • Joining the Program: Joining the Program is free of charge, and no purchase is required to be the holder of a Proxi Extra account (an “Account”). To participate in the Program, you must be a resident of Canada aged 14 or over and have obtained the consent of a parent or guardian if you are under the age of majority and such consent is required in your province or territory of residence.

Individuals only: Only individuals may participate in the Program, and an individual may hold only one Account. Corporations, companies, organizations or other entities may not participate in the Program unless expressly authorized by Harnois Energies.

  • Individuals only: Only individuals may participate in the Program, and an individual may hold only one Account. Corporations, companies, organizations or other entities may not participate in the Program.

There is no point (c.)

  • Use by third parties: When you authorize the use of your card by other persons, you agree that these persons may: (i) redeem the points accumulated and (ii) update the information relating to your Account. Additionally, the personal information provided when an Account is created or subsequently updated is considered a correction and update of your personal information and is retained for the administration of the Program and for our communications with you. Harnois Energies and Participating Stores are not responsible for validating with you the point redemptions and personal information updates made by any persons using your card or Account.

How to join: To participate in the Program, you must enrol at one of the Proxi Extra Stores, through the Proxi Extra website or through the Proxi Extra application which can be downloaded from the Proxi Extra website or the app store associated with your mobile device. A Proxi Extra Card (physical and/or virtual) (a “Proxi Extra Card”) will be issued to you upon or following your enrollment in the Program.

  • How to join: To participate in the Program, you must enrol at one of the Participating Stores, through the Proxi Extra website or through the Proxi Extra application which can be downloaded from the Proxi Extra website or the app store associated with your mobile device. A Proxi Extra Card (physical and/or virtual) (a “Proxi Extra Card”) will be issued to you upon or following your enrollment in the Program. The Proxi Extra Card is not a credit card and is the property of Harnois Énergies.

Required information: To join the Program, you are required to provide personal information so that your Account can be created (such as your name, postal address and telephone number), as well as a valid email address for the purpose of communicating with you in connection with the Program. You must notify us immediately of any changes to the information provided when you enrolled in the Program and ensure that this information is always up to date. We are not liable if we cannot contact you because you have failed to provide accurate and up-to-date information.

  • Required information: To join the Program, you are required to provide personal information so that your Account can be created (such as your name, postal address and telephone number), as well as a valid email address for the purpose of communicating with you in connection with the Program. You must notify us immediately of any changes to the information provided when you enrolled in the Program and ensure that this information is always up to date. We are not liable if we cannot contact you because you have failed to provide accurate and up-to-date information.

Account and consent: Creating an online Account on the Proxi Extra website or through the Proxi Extra application or by other means available to you at any time allows you to take advantage of personalized offers. By creating an online Account, you give your express consent to receive commercial communications from the Program or Harnois Énergies. You may withdraw your consent at any time, either by clicking on the corresponding link in the Program’s newsletters or by contacting us, but thereby you will no longer receive personalized offers. For more information on the process of personalizing offers, please refer to our Privacy Policy on the Proxi Extra website.

  • Account and consent: Creating an online Account on the Proxi Extra website or through the Proxi Extra application or by other means available to you at any time allows you to take advantage of personalized offers. By creating an online Account, you give your express consent to receive commercial communications from the Program or Harnois Énergies. You may withdraw your consent at any time, either by clicking on the corresponding link in the Program’s newsletters or by contacting us, but thereby you will no longer receive personalized offers. For more information on the process of personalizing offers, please refer to our Privacy Policy on the Harnois Energies website.

 

  • Electronic communications: In the event that Harnois Énergies identifies a problem or discrepancy with your Account or needs to communicate information concerning your Account, including updates to the Program’s Terms and Conditions, Harnois Énergies may contact you via electronic communications. These communications are exempt from federal law regarding the elimination of spam and junk mail.

 

  • Notices: Any notice required under these Terms and Conditions or by law will be sent to the email address registered on your Account or as required by law.

 

  • Refusal: Harnois Énergies may at any time refuse to issue a Proxi Extra Card to any person who does not comply with the enrollment procedures set out in these Terms and Conditions.

3. Earning Proxi Extra points

3. Earning Proxi Extra points

 

  • Proxi Extra points: Proxi Extra points accumulated cannot be transferred, converted into cash or sold.

Earning Proxi Extra points: You can earn Proxi Extra points by presenting your Proxi Extra Card or your Proxi Extra mobile application BEFORE you pay for your purchase. No Proxi Extra points will be awarded on purchases already made if no valid Proxi Extra Card was presented before payment. Proxi Extra points can be earned as follows.

Eligible purchases made in a Proxi Extra store: Proxi Extra points are awarded on gasoline sold at a Proxi Extra store gas station at the rate of 15 Proxi Extra points per full dollar spent if paid by debit card or cash, or 10 Proxi Extra points per full dollar spent if paid by credit card. Proxi Extra points are also awarded on eligible items in Proxi Extra stores at a rate of 1% of the total purchase amount, regardless of the method of payment used. Proxi Extra points are calculated based on the purchase price of eligible products less applicable price reductions and taxes indicated on the purchase receipt.

Personalized offers: For purchases made, in a Proxi Extra store, that are the subject of a personalized Proxi Extra points offer that has been sent to you via your online Account on the Proxi Extra website, via the Proxi Extra mobile application, by email or by other means of communication.

Promotional offers: For purchases, in a Proxi Extra store, that are the subject of a promotional Proxi Extra points offer associated with the purchase of those products; and for purchases that meet or exceed a pre-established purchase amount for the earning of points, as announced in Proxi Extra stores, in a flyer, by email or by any other means of communication.

Earning Proxi Extra points: You can earn Proxi Extra points by presenting your Proxi Extra Card or your Proxi Extra mobile application BEFORE you pay for your purchase. No Proxi Extra points will be awarded on purchases already made if no valid Proxi Extra Card was presented before payment. Proxi Extra points can be earned as follows.

Eligible purchases made in a Proxi Extra store: Proxi Extra points are awarded on gasoline sold at a Proxi Extra store gas station at the rate of 15 Proxi Extra points per full dollar spent if paid by debit card or cash, or 10 Proxi Extra points per full dollar spent if paid by credit card. Proxi Extra points are also awarded on eligible items in Proxi Extra stores at a rate of 1% of the total purchase amount, regardless of the method of payment used. Proxi Extra points are calculated based on the purchase price of eligible products less applicable price reductions and taxes indicated on the purchase receipt.

Personalized offers: For purchases made, in a Proxi Extra store, that are the subject of a personalized Proxi Extra points offer that has been sent to you via your online Account on the Proxi Extra website, via the Proxi Extra mobile application, by email or by any other means of communication.

Promotional offers: For purchases, in a Proxi Extra store, that are the subject of a promotional Proxi Extra points offer associated with the purchase of those products; and for purchases that meet or exceed a pre-established purchase amount for the earning of points, as announced in Proxi Extra stores, in a flyer, by email or by any other means of communication.

Terms and conditions of offers Any personalized offer or promotional offer has a limited duration and may be subject to additional terms and conditions. Personalized offers, promotional offers and specific services or programs may be offered to all Program participants or a group of Program participants, based on criteria determined by Harnois Énergies. Proxi Extra points associated with a personalized offer or promotional offer may not appear on the receipt for the transaction in question and will be registered on the date of a subsequent purchase transaction.

  • Terms and conditions of offers: Any personalized offer or promotional offer has a limited duration and may be subject to additional terms and conditions. Personalized offers, promotional offers and specific services or programs may be offered to all Program participants or a group of Program participants, based on criteria determined by Harnois Énergies. Proxi Extra points associated with a personalized offer or promotional offer may not appear on the receipt for the transaction in question and will be registered on the date of a subsequent purchase transaction.

Use of offers: Unless otherwise specified, any personalized offer or promotional offer may be used only once, and Harnois Énergies may also limit the quantities of products on which a Program participant may accumulate Proxi Extra points. For example, additional Proxi Extra points may be offered on the purchase of a specific product; or a Program participant may earn Proxi Extra points only on a single purchase or on a predetermined number of purchases of a specific product.

  • Use of offers: Unless otherwise specified, any personalized offer or promotional offer may be used only once. Harnois Énergies may also limit the quantities of products on which a Program participant may accumulate Proxi Extra points. For example, additional Proxi Extra points may be offered on the purchase of a specific product; or a Program participant may earn Proxi Extra points only on a single purchase or on a predetermined number of purchases of a specific product.

Expiration of accumulated Proxi Extra points: Subject to these Terms and Conditions, Proxi Extra points do not expire. However, your Account may be permanently closed if you do not accumulate or redeem Proxi Extra points at least once during a one-year period and following the transmission of a notice to this effect between 60 and 30 days before your Proxi Extra points expire, or for any other reason provided for in these Terms and Conditions.

  • Expiration of accumulated Proxi Extra points: If your Proxi Extra Card has not been used for a purchase or reward transaction for a period of 24 consecutive months, Harnois Énergies reserves the right to close your Account. All Proxi Extra points accumulated in connection with your Proxi Extra Card will automatically expire on a given date, with written notice of this expiration sent between 60 and 30 days prior that date, or for any other reason provided for in these Terms and Conditions.

Non-compliant accumulation of Proxi Extra points: Accumulating Proxi Extra points in violation of these Terms or those of any personalized offer or promotional offer will result in the cancellation of the Proxi Extra points credited to the Account for the related transaction.

  • Non-compliant accumulation of Proxi Extra points: Accumulating Proxi Extra points in violation of these Terms or those of any personalized offer or promotional offer will result in the cancellation of the Proxi Extra points credited to the Account for the related transaction.

The Proxi Extra Loyalty Program cannot be combined with any other rewards program for the same purchase at Proxi Extra Stores. In addition, the Proxi Extra Loyalty Program and the Harnois Énergies Express card cannot be used in combination for the same purchase.

  • Combining prohibited: The Proxi Extra Loyalty Program cannot be combined with any other rewards program for the same purchase at Participating Stores. In addition, the Proxi Extra Loyalty Program and the Harnois Énergies Express card cannot be used in combination for the same purchase.

4. Other rewards

4. Other rewards

  • Additional rewards or benefits: We may periodically award Program participants additional rewards, prizes or benefits through time-limited promotions offered by Proxi Extra Stores, subject to additional terms and conditions. The availability of products subject to a promotion may vary from one Proxi Extra Store to another.

  • Additional rewards or benefits: Harnois Énergies may periodically award Program participants additional rewards, prizes or benefits through time-limited promotions offered by Participating Stores, subject to additional terms and conditions. The availability of products subject to a promotion may vary from one Participating Store to another.


5. Redeeming Proxi Extra points

5. Redeeming Proxi Extra points

  • Redeeming Proxi Extra points: 1,000 Proxi Extra points represent $1 in rewards. You can redeem your Proxi Extra points to pay in whole or in part for an eligible purchase (see exclusions in Section 6) using your Proxi Extra Card or your Proxi Extra mobile app at any Proxi Extra Store point of sale or at any other merchant that may participate in the Program periodically. To redeem points, follow the instructions of the cashier, point-of-sale terminal or any other payment processing device.

  • Redeeming Proxi Extra points: 1,000 Proxi Extra points represent $1 in rewards. You can redeem your Proxi Extra points to pay in whole or in part for an eligible purchase (see exclusions in Section 6) using your Proxi Extra Card or your Proxi Extra mobile app at any Participating Store or at any other merchant that may participate in the Program periodically. To redeem points, follow the instructions of the cashier, point-of-sale terminal or any other payment processing device.

  •  

  • Value of purchases: The pre-tax value of a transaction must be equal to or greater than the value of the Proxi Extra points redeemed.

  • Minimum and maximum redemptions: To redeem Proxi Extra points, you must redeem a minimum of 1,000 points, which represents $1 in rewards per transaction. If you wish to redeem more than 1,000 Proxi Extra points in a single transaction, you must redeem them in increments of 1,000, with each increment representing $1 in rewards. You may not exceed, in increments of 1,000, the corresponding dollar amount of your eligible purchase (for example, you may not exchange 39,000 Proxi Extra points for a $37 purchase). In addition, you may not redeem points for an eligible purchase in excess of $500 (or any higher amount that we may set).

  • Minimum and maximum redemptions: To redeem Proxi Extra points, you must redeem a minimum of 1,000 points, which represents $1 in rewards per transaction. You may not redeem any Proxi Extra points until you have earned the minimum number of Proxi Extra points required (1,000). If you wish to redeem more than 1,000 Proxi Extra points in a single transaction, you must redeem them in increments of 1,000, with each increment representing $1 in rewards. You may not exceed, in increments of 1,000, the corresponding dollar amount of your eligible purchase (for example, you may not exchange 39,000 Proxi Extra points for a $37 purchase). In addition, you may not redeem points for an eligible purchase in excess of $500 (or any higher amount that may be set by Harnois Énergies).

  • Changes to redemption rates: Customized offers or promotional offers may periodically, in certain Stores or for certain products or services, increase the number of Proxi Extra points earned or decrease the minimum number of points required for redemption on an eligible purchase.

  • Changes to redemption rates: Customized offers or promotional offers may periodically, in certain Participating Stores or for certain products or services, increase the number of Proxi Extra points earned or decrease the minimum number of points required for redemption on an eligible purchase.

  • Taxes: Proxi Extra points may not be redeemed to pay for taxes only.

  • Taxes: Proxi Extra points may not be redeemed to pay for taxes only.

  •  

  • Account deduction: When you redeem Proxi Extra points, the points you redeem will be deducted from your account in intervals of 1,000 points, corresponding to the point redemption procedure. Unused points will remain in your Account.

6. Earning and redeeming Proxi Extra points: exclusions

6. Earning and redeeming Proxi Extra points: exclusions

  • Excluded products and services: You cannot earn or redeem Proxi Extra points on purchases of the following products and services: i) tobacco and lottery tickets; ii) deposits (such as deposits on containers of water), as deposits do not constitute purchases; iii) gift cards, prepaid cards and mobile or long-distance calling cards; iv) public transportation tickets and passes, entertainment tickets and postal transactions; v) passport photos; vi) cashback transactions; vii) gifts offered with purchase; viii) delivery fees (as applicable); ix) purchases made at non-participating merchants authorized to operate at or near Proxi Extra Stores; x) any other product or service that cannot legally be offered as part of the Program; or xi) any other product or service prohibited by law.

  • Excluded products and services: You cannot earn or redeem Proxi Extra points on purchases of the following products and services: i) tobacco and lottery tickets; ii) deposits (such as deposits on containers of water), as deposits do not constitute purchases; iii) gift cards, prepaid cards and mobile or long-distance calling cards; iv) public transportation tickets and passes, entertainment tickets and postal transactions; v) passport photos; vi) cashback transactions; vii) gifts offered with purchase; viii) purchases made at non-participating merchants authorized to operate at or near Participating Stores; ix) any other product or service that cannot legally be offered as part of the Program; x) any other product or service prohibited by law.

Subsequent redemption only: Any Proxi Extra points earned by making a purchase cannot be redeemed for that same purchase and can only be redeemed for a subsequent eligible purchase.

  • Subsequent redemption only: Any Proxi Extra points earned by making a purchase cannot be redeemed for that same purchase and can only be redeemed for a subsequent eligible purchase.

7. Other rules on earning and redeeming points

7. Other rules on earning and redeeming points

  • Points earned on a Proxi Extra points transaction: Proxi Extra points are earned on the part of a transaction that is paid for using Proxi Extra points.

  • Points earned on a Proxi Extra points transaction: Proxi Extra points are earned on the part of a transaction that is paid for using Proxi Extra points.

  • Credit to a single Account: For any given transaction, Proxi Extra points can only be accumulated on a single Proxi Extra Card and can only be credited to a single Account.

  • Credit to a single Account: For any given transaction, Proxi Extra points can only be accumulated on a single Proxi Extra Card and can only be credited to a single Account.

  • Returns: If you return a purchase, the number of Proxi Extra points accumulated for that purchase may be deducted from your Account balance. If a refund or correction is made to your Account, your Account balance will be adjusted by the number of Proxi Extra points corresponding to the refund or correction. This may result in your Account balance becoming negative.

  • Returns: If you return a purchase, the number of Proxi Extra points accumulated for that purchase may be deducted from your Account balance. If a refund or correction is made to your Account, your Account balance will be adjusted by the number of Proxi Extra points corresponding to the refund or correction. This may result in your Account balance becoming negative.

  • Returns and exchanges of products paid for with Proxi Extra points: When you return or exchange a purchase made by redeeming Proxi Extra points in a Proxi Extra Store, you will lose the Proxi Extra points you redeemed for that purchase.

  • Returns and exchanges of products paid for with Proxi Extra points: When you return or exchange a purchase made by redeeming Proxi Extra points in a Participating Store, you will lose the Proxi Extra points you redeemed for that purchase.

  • Account correction period: If you suspect any error or discrepancy regarding the number of points in your Account, you must notify us and provide relevant evidence within 45 days of the date of the transaction in question. If you fail to raise any queries within 45 days following a transaction, the number of Proxi Extra points in your Account will be deemed to be correct.

  • Account correction period: If you suspect any error or discrepancy regarding the number of points in your Account, you must notify us and provide relevant evidence within 45 days of the date of the transaction in question. If you fail to raise any queries within 45 days following a transaction, the number of Proxi Extra points in your Account will be deemed to be correct.

  • Proxi Extra points balance: The number of Proxi Extra points shown on your receipt from a Proxi Extra store, on a website, in an email, in a mobile app, or by any other means may not correspond to your current Proxi Extra points balance as shown in our records at that time. If Proxi Extra points are credited to your Account in error, the erroneously credited points may be deducted without notice to you. Harnois Énergies is not obligated to honour any request to redeem Proxi Extra points that were added to an Account in error. No Proxi Extra points will be awarded if it is determined that the purchased products are intended for resale or commercial use. Any Proxi Extra points that have been awarded on such purchases will be removed.

  • Proxi Extra points balance: The number of Proxi Extra points shown on your receipt from a Proxi Extra store, on a website, in an email, in a mobile app, or by any other means may not correspond to your current Proxi Extra points balance as shown in our records at that time. If Proxi Extra points are credited to your Account in error, the erroneously credited points may be deducted without notice to you. Harnois Énergies is not obligated to honour any request to redeem Proxi Extra points that were added to an Account in error. No Proxi Extra points will be awarded if it is determined that the purchased products are intended for resale or commercial use. Any Proxi Extra points that have been awarded on such purchases will be removed.

Downloading offers: We are not responsible for any errors that may occur during the sending or downloading of offers or for any delays in the sending or downloading of such offers. We are not obligated to honour any request for the earning or redemption of Proxi Extra points that could not be earned or redeemed due to an error or delay associated with the sending or downloading of offers.

  • Downloading offers: Harnois Énergies is not responsible for any errors that may occur during the sending or downloading of offers or for any delays in the sending or downloading of such offers. Harnois Énergies is not obligated to honour any request for the earning or redemption of Proxi Extra points that could not be earned or redeemed due to an error or delay associated with the sending or downloading of offers.

Loss or theft of your Proxi Extra Card: If your Proxi Extra Card is lost or stolen, contact us to have the redemption functions of the Proxi Extra Card deactivated immediately. You are responsible for all redemptions carried out on your Account, including any carried out on your Account prior to the deactivation of the redemption functions for a lost or stolen Proxi Extra Card, and for any redemptions made due to unauthorized access to your Account: for example, due to poor password protection or sharing your Proxi Extra Card with a third party.

  • Loss or theft of your Proxi Extra Card: If your Proxi Extra Card is lost or stolen, contact Harnois Énergies to have the redemption functions of the Proxi Extra Card deactivated immediately. You are responsible for all redemptions carried out on your Account, including any carried out on your Account prior to the deactivation of the redemption functions for a lost or stolen Proxi Extra Card, and for any redemptions made due to unauthorized access to your Account: for example, due to poor password protection or sharing your Proxi Extra Card with a third party.

Non-transferability of Proxi Extra points: Your Proxi Extra points cannot be transferred to another Program participant. A participant’s Account will be permanently closed upon their death.

  • Non-transferability of Proxi Extra points: Your Proxi Extra points cannot be transferred to another Program participant. A participant’s Account will be permanently closed upon their death within 45 days from the date Harnois Énergies is informed of the death.

Non-redeemability for cash of Proxi Extra points: Proxi Extra points cannot be exchanged for cash. Except as authorized by Harnois Énergies, you may not transfer, purchase or give Proxi Extra points as a gift, nor redeem them in any manner other than as specified in these Terms and Conditions. Proxi Extra points may not be sold, traded, bartered, rented or otherwise disposed of. Any Proxi Extra points sold for cash or any other consideration will be cancelled.

  • Non-redeemability for cash of Proxi Extra points: Proxi Extra points cannot be exchanged for cash. Except as authorized by Harnois Énergies, you may not transfer, purchase or give Proxi Extra points as a gift, nor redeem them in any manner other than as specified in these Terms and Conditions. Proxi Extra points may not be sold, traded, bartered, rented or otherwise disposed of. Any Proxi Extra points sold for cash or any other consideration will be cancelled.

  • Closing your Account: If you choose to close your Account, you have 45 days to redeem the Proxi Extra points that have accumulated in your Account. You will lose any Proxi Extra points that have not been redeemed after the 45-day period following the closure of your Account.

  • Closing your Account: If you choose to close your Account, you have 45 days to redeem the Proxi Extra points that have accumulated in your Account. You will lose any Proxi Extra points that have not been redeemed after the 45-day period following the closure of your Account.

8. Privacy protection

8. Privacy protection

Privacy policy: The Harnois Énergies Privacy Policy (the “Privacy Policy”) applies to the Program and can be consulted on the Proxi Extra website or a copy can be obtained upon request. This Privacy Policy may be amended at any time. When you accept these Terms and Conditions, you also accept the terms of the Privacy Policy and you agree to read the current version and any changes that may be made periodically.

  • Privacy policy: The Harnois Énergies Privacy Policy (the “Privacy Policy”) applies to the Program. This policy can be consulted on the Harnois Energies website or a copy can be obtained upon request. This Privacy Policy may be amended at any time. When you accept these Terms and Conditions, you also accept the terms of the Privacy Policy and you agree to read the current version and any changes that may be made periodically.

9. Changes to the Program

9. Changes to the Program

Changes to the Program: The Program may be modified from time to time, including the conditions of eligibility and membership in the Program, the conditions under which Proxi Extra points may be accumulated and redeemed and their conversion rate, in which case notice may be sent to you before the changes take effect based on the content of these Terms and Conditions or as required by law.

  • Changes to the Program: Harnois Énergies may at any time modify the Program and these Terms and Conditions, including the conditions of eligibility and membership in the Program, the conditions applicable to product purchases, transactions carried out under the Program, redemptions and types of eligible products, coupons and rewards, including the form, frequency of issue and redemption mechanisms, the conditions under which Proxi Extra points may be accumulated, the terms for the conversion of Proxi Extra points, the expiration of Proxi Extra points, the conversion factor used to convert points, participating brands, participating partners or locations where Proxi Extra points and rewards may be accumulated or redeemed, joint offers and promotions with participating partners, as well as any other changes that may be required by law or regulation concerning the eligibility and membership conditions of the Program; such changes will not apply to Proxi Extra points already accumulated prior to the effective date of these changed. In such cases, notice may be sent to you before the changes take effect based on the content of these Terms and Conditions or as required by law. If you maintain your membership in the Program following such changes, you will be deemed to have consented to such changes.

Changes to rules for accumulating Proxi Extra points: We will not change the number of Proxi Extra points accumulated in your Account or the redemption value of Proxi Extra points already accumulated in your Account. However, we may modify the criteria for accumulating Proxi Extra points or the redemption value of Proxi Extra points in the future, in which case notice will be sent to you 90 to 60 days before the modification takes effect.

  • Changes to rules for accumulating Proxi Extra points: Harnois Énergies will not change the number of Proxi Extra points accumulated in your Account or the redemption value of Proxi Extra points already accumulated in your Account. However, Harnois Énergies may modify the criteria for accumulating Proxi Extra points or the redemption value of Proxi Extra points in the future, in which case notice will be sent to you 90 to 60 days before the modification takes effect.

  • Updates to Proxi Extra Terms and Conditions: The updated Terms and Conditions can be found on the Proxi Extra website, where any changes will be indicated, including any new clause or the modified clause along with its previous wording, and the effective date of the modification.

  • Updates to Proxi Extra Terms and Conditions: The updated Terms and Conditions can be found on the Proxi Extra website, where any changes will be indicated, including any new clause or the modified clause along with its previous wording, and the effective date of the modification. Every effort has been made to ensure the accuracy of the information contained in these Program Terms and Conditions. Harnois Énergies cannot be held responsible for any errors or omissions. Please refer to the most recent version of the Terms and Conditions on the Proxi Extra website. In the event of a discrepancy between the Program Terms and Conditions described on the enrollment form and the Terms and Conditions described on the Proxi Extra website, those on the website will take precedence.

Termination of the Program: We reserve the right to terminate the Program, in whole or in part, at any time with 45 days’ written notice. If we terminate the Program, you will have 45 days from the effective date of termination to redeem the Proxi Extra points in your Account. At the end of the 45 days, you will lose any Proxi Extra points that have not been redeemed.

  • Termination of the Program: Harnois Énergies reserves the right to terminate the Program, in whole or in part, at any time with 45 days’ written notice. If we terminate the Program, you will have 45 days from the effective date of termination to redeem the Proxi Extra points in your Account. At the end of the 45 days, you will lose any Proxi Extra points that have not been redeemed.

10. General

10. General

  • Acceptance of the Terms and Conditions: By participating in any aspect of the Program, you (and your parent or guardian on your behalf, if applicable) agree to be bound by these Terms and Conditions.

  • Acceptance of the Terms and Conditions: By participating in any aspect of the Program, you (and your parent or guardian on your behalf, if applicable) agree to be bound by these Terms and Conditions.

  • Ownership and reproduction of the Proxi Extra Card: Unauthorized reproduction of any Proxi Extra Card is prohibited and may result in legal action. All Proxi Extra Cards are the property of Harnois Énergies and may be revoked in the event of non-compliance with these Terms and Conditions or violation of the law.

  • Ownership and reproduction of the Proxi Extra Card: Unauthorized reproduction of any Proxi Extra Card is prohibited and may result in legal action. All Proxi Extra Cards are the property of Harnois Énergies and may be revoked in the event of non-compliance with these Terms and Conditions or violation of the law.

  • Protection of your Account: You are responsible for protecting your Account and Proxi Extra Card and for the passwords and security questions used in connection with your Account and Proxi Extra Card.

  • Protection of your Account: You are responsible for protecting your Account and Proxi Extra Card and for the passwords and security questions used in connection with your Account and Proxi Extra Card.

  • Suspension or cancellation of your Account: If you abuse the privileges of the Program, breach these Terms and Conditions or make a false statement to us, we may suspend or cancel your membership of the Program at any time. If your membership in the Program is cancelled, you may also lose all Proxi Extra Points accumulated in your Account.

  • Suspension or cancellation of your Account: If you abuse the privileges of the Program, breach these Terms and Conditions or make a false statement to us, we may suspend or cancel your membership of the Program at any time. If your membership in the Program is cancelled, you may also lose all Proxi Extra Points accumulated in your Account.

  • Technological limitations: In the event of an error, omission, technical problem, computer bug or virus, tampering, unauthorized intervention, fraud or technical failure or any other situation beyond our control that interferes with the proper functioning of any aspect of the Program, we reserve the right to discontinue, temporarily modify or suspend all or part of the Program in any way whatsoever.

  • Technological limitations: In the event of an error, omission, technical problem, computer bug or virus, tampering, unauthorized intervention, fraud or technical failure or any other situation beyond our control that interferes with the proper functioning of any aspect of the Program, we reserve the right to discontinue, temporarily modify or suspend all or part of the Program in any way whatsoever.

  • Interpretation: Unless the context indicates otherwise, the words in the singular in these Terms and Conditions include the plural and vice versa. All dollar amounts indicated in connection with the Program or these Terms and Conditions are in Canadian dollars.

  • Interpretation: Unless the context indicates otherwise, the words in the singular in these Terms and Conditions include the plural and vice versa. All dollar amounts indicated in connection with the Program or these Terms and Conditions are in Canadian dollars.

  •  

  • Entire agreement: These Terms and Conditions, together with the specific terms of any promotions, constitute the entire agreement between the parties and supersede all prior terms, conditions, statements, proposals, discussions and communications, whether written or oral, relating to the subject matter of these Terms and Conditions.

  • Severability: Each provision of these Terms and Conditions is distinct and separable, and if any provision is declared invalid or unenforceable, in whole or in part, by a competent court, this will not affect the validity or enforceability of the other provisions of these Terms and Conditions.

  • Severability: Each provision of these Terms and Conditions is distinct and separable, and if any provision is declared invalid or unenforceable, in whole or in part, by a competent court, this will not affect the validity or enforceability of the other provisions of these Terms and Conditions.

11. Applicable law and dispute resolution

11. Applicable law and dispute resolution

  • Applicable law and courts: These Terms and Conditions are governed by the laws of the Province of Quebec, and any dispute regarding the Program must be brought before the courts of the Province of Quebec.

  • Applicable law and courts: These Terms and Conditions are governed by the laws of the Province of Quebec, and any dispute regarding the Program must be brought before the courts of the Province of Quebec.

12. How to contact us

12. How to contact us

  • Questions? If you have any questions about the Program, please email us at info@proxiextra.com or call 450-759-7979, ext. 2222.

  • Questions? If you have any questions about the Program, please email us at info@proxiextra.com or call 450-759-7979, ext. 2222.

The Proxi Extra loyalty program is offered by Harnois Énergies Inc.

Trademarks used under licence.

June 2023


The Proxi Extra loyalty program is offered by Harnois Énergies Inc.

Trademarks used under licence.

June 2024